Human Performance in Maintenance | The BCIT cIRcuit

Human Performance in Maintenance

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Careless, stupid, dumb and lazy
Careless, stupid, dumb and lazy
Depicts an accident scenario in which the "dirty dozen" (lack of communication, complacency, lack of knowledge, distraction, lack of teamwork, fatigue, lack of resources, pressure, lack of assertiveness, stress, lack of awareness, norms) plus "early life decisions" contribute to a maintenance error in judgement that leads to an accident. Discusses safety nets to aid prevention of further accidents.
Danger zone
Danger zone
Challenges aviation personnel to recognize a chain of events that lead to an aviation accident. Demonstrates the safety nets which can help prevent a repeat of the accident; based on an actual accident of a homebuilt aircraft used in airshows. Illustrates how personality differences between pilot and the aircraft maintenance technician (AMT) can lead to their friendship being a link that leads to error in performance.
The human factors in aircraft maintenance
The human factors in aircraft maintenance
Covers various aspects of human factors that affect an AME's performance and his/her work. Stresses the need to understand why human errors occur, and explains how to build in safety nets using the dirty dozen' aviation factors to alleviate potential problems., Originally produced by Video-Tech Limited; copyright 1998 Minister of Public Works and Government Services Canada.
The price of a mistake
The price of a mistake
Presents an incident based on an actual accident where a well-meaning and conscientious AME is distracted at a critical moment, and the resulting human error that lead to the deaths of seven people.
Too many cooks
Too many cooks
Depicts an incident based on an actual helicopter accident in which a simple maintenance error begins the chain of events that lead to an autorotation into the ocean. Illustrates the "dirty dozen" as the primary causes of the maintenance error in judgement., Originally produced in 1999.